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How luckyrebel Handles Your Personal Information

We built this policy to be direct: what we collect, why we collect it, and exactly how you can control it. No buried clauses, no vague promises — just a clear account of how your information moves through our platform, from the moment you…

Transparent data collectionPayPal & Venmo transaction privacyYour right to access or deleteSecure account storageUS-focused data handling
luckyrebel How luckyrebel Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Security isn't an add-on here — it's wired into every layer of how your account operates. From login to withdrawal, your information travels over encrypted connections, and access to your account data inside our systems is limited to staff with a specific operational need. Here's how the four main areas work.

Cookies and Tracking

We use session cookies to keep your account active across your browser and mobile device. Analytics cookies help us understand which features you use most, and you can adjust cookie preferences from the banner shown on your first visit.

Account Security

Every login triggers an identity check, and we flag any session that looks out of pattern — a new device, a different state, an unfamiliar IP. You'll receive an alert and may be asked to confirm your identity before proceeding.

Data Retention

Active account data is retained while your account is open. If you close your account, we hold records for the period required by applicable law, then delete or anonymize them. We do not retain payment card numbers in full.

Third-Party Sharing

We share your information only with payment processors like PayPal and Venmo to complete transactions, and with identity-verification partners required by state-level compliance obligations. No marketing data sales, ever.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Have a question about what we hold on file, or want to request a correction or deletion? Our account support team handles data requests directly — no automated runaround. Choose the channel that works for you and we'll respond with the specific information tied to your account.

Live Chat Start a live chat session from your account dashboard. Our team can pull up your data profile and walk you through any request in real time.
Email Support Send your privacy request to our support email. Include your registered account email so we can locate your profile and respond accurately.
Account Settings Some data controls — like updating your PayPal or Venmo details, or changing your contact preferences — are available directly inside your account settings panel.

Common Questions About Your Data and Rights

These are the questions we hear most often from our account holders about how their personal information is handled, stored, and controlled.

We collect your name, email, date of birth, and payment identifiers — such as your linked PayPal or Venmo account — plus device and session data used to verify your identity and secure your wallet.

Yes. Contact our support team via live chat or email with your registered account address. We'll compile and deliver your data profile in a readable format within the timeframe required by applicable law.

No. We do not sell your personal information. Data shared with third parties is limited to payment processors like PayPal, Venmo, and Play+, and to identity-verification services required for compliance.

Submit a deletion request through live chat or by emailing support with your account email. We'll confirm your identity, process the request, and notify you when your data has been removed or anonymized.

We retain closed-account records for the period required by state or federal law — typically for transaction and compliance purposes. After that retention window closes, records are deleted or anonymized on a set schedule.

When you remove a payment method from your account settings, we stop using it for future transactions. Residual transaction records tied to that method may remain in your history for legal retention purposes.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.